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The DLW Serv N20 is designed for drop-in deployment of an LTSP based Thin Client environment. Combined with the LTSP Term 1220, LTSP Term 1620, or LTSP Term 1720, the DLW Serv N20 takes the work out of Linux Terminal Server Project installations. Packaged with 10 Hours of professional support and 3 year hardware warranty, the DLW Serv N20 is designed for LTSP novices and professionals alike. Read About Thin Client Servers
This Product is an Example. Contact rcc@DResults.Com for a Customized Quote
The DLW Serv N20 is designed for easy integration into an existing IT Infrastructure. Configured with two network interfaces, the DLW Serv N20 is deployed seamlessly, eliminating disruption to existing networks. The diagram below is an example of your network infrastructure after implementing the DLW Serv N20. To realize maximum performance a 10/100/1000 network infrastructure is recommended.
DLW Serv N20 Support
General Support
DisklessWorkstations.com will provide Tier 1 support for the DLW Serv N20. The Customer is to first notify DisklessWorkstations.com regarding any issues with the DLW Serv N20, whether hardware or software related. DisklessWorkstations.com will then assist the Customer in contacting the appropriate party, whether DisklessWorkstations.com or a third-party to provide the proper assistance and support.
LTSP® Support
DisklessWorkstations.com will support any issue regarding LTSP to the best of their ability. The support is defined in the DLW Serv N20 Service Level Agreement.
Software Support
DisklessWorkstations.com cannot fix bugs, improve, or repair third-party software. DisklessWorkstations.com will work in the Customer's best interest to support any software used with the DLW Serv N20, as defined in the DLW Serv N20 Service Level Agreement.
Hardware Support
Any issues regarding DLW Serv N20 Hardware only, are to be handled by the hardware vendor choosen. DisklessWorkstations.com will assist the Customer in diagnosing the issues as well as initiating contact with the hardware vendor.