LTSP Thin Clients -  HP Thin Clients -  Thin Client Servers   
 

Linux Thin Client / LTSP Support Options

 

Hourly

Project

Managed

Response Time
8am - 5pm EST (Mon - Fri)  Y
24 Hours (Mon - Fri) Y 
48 Hours (Mon - Fri)Y  
Method
EmailYYY
ChatYYY
PhoneYYY
On-Site YY
Scope
Application Customization YY
Application Development Y 
Backup Solution  Y
Maintenance & OS Upgrades YY
Remote Server Access YY
Research + Development YY
Server Monitoring  Y
Service Level Agreement  Y
 

DisklessWorkstations.com, LLC provides professional support to organizations of all sizes. From small schools to Fortune 500 companies, we have experienced staff ready to make your Linux Thin Client and LTSP deployment a success. Contact us for your initial consultation today!

Linux Thin Client / LTSP Deployment Steps
  • Initial Consultation
  • Pilot Deployment / Testing
  • Pilot Review and Adjustments
  • Roll-out Strategy Development
  • Roll-out Execution, Monitoring, Feedback
  • Post Roll-out Maintenance and Support

Hourly Support

Hourly support is designed to address a issues in a timely and professional manner. Designed for the technical contact or system administrator, hourly support provides the confidence of having DisklessWorkstations.com's expertise at your side. Hourly support provides professional resources for bugs, configuration, deployment, features, implementation, infrastructure, planning, problems, server sizing, and more.


Project Support

Project based support is designed to accomplish a specific goal or feature request. Project support sets a clear list of deliverables and milestones to approach the final solution. Project based support is highly specific in terms of time frame and scope. Projects also involve environment configuration, installation and testing for a single deployment.


Managed Support

Managed support provides you with peace of mind. DisklessWorkstations.com takes full ownership of your LTSP deployment and associated pieces of the network. A detailed and thorough Service Level Agreement is prepared with your needs in mind. DisklessWorkstations.com provides professional and complete IT servers managing your Linux Thin Client network.

How To Get Support?

Call Us at 248-408-5400
Speak with a representative who will help you choose a support plan to meet your needs.

E-mail rcc@DResults.Com